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Under the Consumer Act of 1987, you are allowed to make a product liability claim against the manufacturer of a faulty product that can be shown to have caused you personal injury. This covers a wide range of products; from cars to hip replacement joints and from toys to cosmetics.

This Act was made to give consumers option to gain justice against manufacturers who were producing dangerous goods. It has been successful in this, with thousands of people in the UK having made successful product liability claims in the years since the Consumer Act was introduced.

If you have suffered an injury caused by defective consumer products, you may be eligible to claim damages.

The four main ways in which a manufacturer can be found to be at fault in a product liability claim are:

Manufacturing

If contamination has occurred in a factory or a batch of products has been damaged during the manufacturing process and the quality control procedure has not identified this and you have suffered injury as a result, the manufacturer is likely to be liable.

Design

If a product is poorly designed, such as a toy that has very sharp edges or a kettle that allows steam to escape around the handle, and you have sustained an injury as a result, you can make a product liability claim against the manufacturer.

Warnings

If a manufacturer fails to exhibit sufficient warnings on a product that is inherently dangerous, such as an electrical appliance, or a salesman has downplayed the warnings on such an item, then the company may well be found to be liable if you are injured as a result.

Failure To Recall/Announce Warnings

If a manufacturer discovers a problem with a product that could cause personal injury and fails to announce warnings about the product and injury occurs as a result, a product liability claim could well be successful, if you are injured by the product.

Let Help U Claim assess your situation and, in eligible cases, help you secure the best possible compensation.
  • Nothing to pay
  • No deductions from your compensation
  • An experienced solicitor will handle your claim
  • Friendly, professional and supportive staff
  • Excellent claim success rate
  • Peace of mind that we are a registered and compliant company with the Ministry of Justice
  • Talk in plain English, avoiding legal jargon
We help people every day claim compensation following all types of accidents, injuries and illnesses sometimes in the most unusual of circumstances.

Call us on 0800 118 5855 or complete our online form and we'll call you back and tell you straight away whether we think you have a valid case and how you can make a claim.


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Help U Claim Ltd are regulated by the Ministry of Justice to carry out regulated Claims Management activities. Our authorisation number is CRM20051, and our registration is recorded on the website www.claimsregulation.gov.uk. Help U Claim Ltd is registered in England and Wales. Company registration number 06851739