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Lifts and escalators are not only a luxury to save us climbing up a flight of stairs, they are often essential for disabled people to carry out their everyday activities such as reaching their workplace, shopping or using a multi-storey car park. Parents with young children or babies in buggies would also find life very difficult without lifts and escalators. Thankfully the majority of lifts and escalators in the UK are safe to use and well maintained; however, occasionally accidents do happen.

Here are a few causes of common Lift accidents in the UK:

• The elevator drops suddenly and jerks to a halt, causing a fall or back injury
• The elevator doesn't level correctly, leading to a trip-and-fall when entering or exiting
• The safety mechanism in the doors fails to release, trapping a person
• A gap at the top, bottom or sides of an escalator grabs a shoe or clothing
• The escalator lurches or stops abruptly, causing a fall

Needless to say, if an lift crashes all the way to the bottom or a person falls into an empty shaft, the victim would have an automatic claim for damages. In the other scenarios, premises liability may have to be proven— that the building owner knew of a danger and failed to have it fixed, or had neglected maintenance for a considerable period.

Escalator accidents are extremely common, and while most people feel embarrassed having suffered an accident on an escalator, the results can lead to permanent disfigurement and death, and many of the victims of these accidents are children. When an Escalator is improperly installed and/or maintained, it can malfunction and cause passengers to severe harm such as digit fracture and amputation, tendon and nerve damage, and lacerations of varying severity. Defective Escalators, either in design or manufacture, can be quite dangerous. Escalator Accidents can be caused by sudden stops, collapsing steps, or clothing, fingers, and toes caught in the teeth of the Escalator.

How you can help

To make a successful personal injury compensation claim, you would need to prove that another person was responsible for your personal injury (in this case, the owner of the escalator or lift). To help your case, you should report the accident to the staff or owner at the time, make a note of your accident in the accident book if possible, take names and addresses of witnesses to the accident and if possible take photographs of the area where the accident happened.

Let Help U Claim assess your situation and, in eligible cases, help you secure the best possible compensation.

• Nothing to pay
• No deductions from your compensation
• An experienced solicitor will handle your claim
• Friendly, professional and supportive staff
• Excellent claim success rate
• Peace of mind that we are a registered and compliant company with the Ministry of Justice
• Talk in plain English, avoiding legal jargon

We help people every day claim compensation following all types of accidents, injuries and illnesses sometimes in the most unusual of circumstances.

Call us on 0800 118 5855 or complete our online form and we'll call you back and tell you straight away whether we think you have a valid case and how you can make a claim.