Help U Claim are authorised and regulated by the Ministry of Justice (MOJ). In most cases a complaint can be dealt with within 24 hours, if not, the complaint will be subject to the below procedures:
- It is the aim of Help U Claim to resolve any complaint fairly and quickly
- A complaint may be received in writing.
- A complaint received by any means will be acknowledged in writing to the complainant within 5 business days of receipt.
- The details of each individual complaint will be recorded in a Complaints Log.
- Help U Claim will within four weeks of receiving the complaint send the complainant either a final response or a holding response.
- Help U Claim will within eight weeks send the complainant a final response.
- The final response will include details of how the complainant may refer the complaint to the Claims Management Regulator if he is dissatisfied.
- All records of complaints will be retained for at least 3 years.
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© Help U Claim Ltd 2009. All rights reserved
Help U Claim Ltd are regulated by the Ministry of Justice to carry out regulated Claims Management activities. Our authorisation number is CRM20051, and our registration is recorded on the website www.claimsregulation.gov.uk. Help U Claim Ltd is registered in England and Wales. Company registration number 06851739
© Help U Claim Ltd 2009. All rights reserved
Help U Claim Ltd are regulated by the Ministry of Justice to carry out regulated Claims Management activities. Our authorisation number is CRM20051, and our registration is recorded on the website www.claimsregulation.gov.uk. Help U Claim Ltd is registered in England and Wales. Company registration number 06851739
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Making A Claim
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Complaints Procedure
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Stress at Work
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Whiplash
Accidents Abroad
Assault at Work
Back Injury at Work
Bailiff Assault
Bouncer Assault
Bus Accidents
Car Accidents
Children's Accidents
Construction Site Accidents
Dog Bites
Food Poisoning
Gym Accidents
Latex Poisoning
Lift & Escalator Accidents
Motorbike Accidents
Passenger Accidents
Pavement Trips & Falls
Pothole Accidents
Product Liability
Slip, Trip & Fall Accidents
Stress at Work
Train Accidents
Tram Accidents
Whiplash
Specialist Claims
Acoustic Shock
Action Against the Police
Asbestos Claims
Benzene Product Claims
Bursitis - Beat Knee
Care Home Fees
Industrial Deafness
Occupational Dermatitis
Medical Negligence
Post Traumatic Stress Disorder
Repetitive Strain Injury
Spinal Chord Injury
Tinnitus
Vibration White Finger
Acoustic Shock
Action Against the Police
Asbestos Claims
Benzene Product Claims
Bursitis - Beat Knee
Care Home Fees
Industrial Deafness
Occupational Dermatitis
Medical Negligence
Post Traumatic Stress Disorder
Repetitive Strain Injury
Spinal Chord Injury
Tinnitus
Vibration White Finger